Dear Di, thank you for amazing service, for NEVER making me feel like a nuisance, for reassuring me, that anyone who is 'irritated by a client' is not worthy of being their agent. From the moment my son and I walked into your offices, you never made us feel obligated and freely offered your service. What a success and a fantastic team we made, simply because of your easy going demeanour. No false hope, honesty and integrity ruled the day. Even when I had higher expectations, you guided me, we met each other halfway, oh boy, who would have thought? What an absolute success! I believe, it came from respect one for the other. In closing, you took all my calls, returned them when you couldn't, that is everything to mere mortals, like myself! All the best in your future endeavours, with staff like this, my recommendations are highly forthcoming God bless you all at Century21.
