18 February 2021
Dear Chantel Baptista
Thank you for the fantastic job you did for me and my family in acquiring our property at Haddon Lodge, Turffontein Johannesburg. Your hard work and dedication since October 2020 till date really helped us. As a first time house buyer, I was uncertain about so many things, but you eased my conscience with so much integrity.
Chantel, I found you to be a highly attentive agent. You dealt with me almost as if I was your only client. You responded to every whatsapp message, every call, every sms and every e-mail almost instantly. For me that was wow! I never felt neglected or unimportant during the entire process. You kept me updated every time and even went to the extent of talking to Ntlangula Incorporated on my behalf when it seemed like they were dragging their feet.
Your advice on which bond to choose and on my FLISP application, worked like a charm. Thank you for going out of your way to help me get our first home. And regarding the new stove you organised for us, I am still astonished and so is my wife. That was far and beyond my expectations. Hats off to you.
I can't say enough about your professionalism and courtesy in dealing with me. I am forever grateful for always respecting my time as a client. Our transaction went very smoothly and closed on time. In any future transactions with Century 21, I will prefer to work with you if presented with a choice.
It is with immense pleasure that I would recommend your services as a real estate agent for any individual or family searching for the ideal home for their unique situation.
With a heart full of gratitude
________________
Mr. T. Kaaraidze (067 861 6998)
